Privacy Notice Effective Date: 25/3/24

Introduction

This Privacy Notice explains how H SOCIAL LTD (Company number 13391795), as a social media consultancy service, collects, uses, and protects personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018).

Data Controller

H SOCIAL LTD (Company number 13391795) 100 Howard Street, North Shields, Tyne & Wear, United Kingdom, NE30 1NA 

How to contact us;

Email: helen@hsocial.agency

Telephone: 07903 313 650

By Post: 100 Howard Street, North Shields, Tyne & Wear, United Kingdom, NE30 1NA

Online: helen@hsocial.agency

LinkedIn: https://www.linkedin.com/in/helen-arnold-37b893184

Instagram: https://www.instagram.com/_h.social/ and /willcycleforpizza

The Data We Collect

As a social media consultant managing and posting on behalf of clients, we may collect and process the following types of personal data:

Contact details (e.g., name, email address, telephone number).

Social media account details and content (e.g., usernames, posts, and messages).

Any other personal data relevant to the services provided.

Basis for Processing

We must have a lawful basis to process any personal data. We process your data using the following legal bases:

Contract: to fulfil our contractual obligations to you.

Legitimate interests: to manage our business effectively and improve our services.Consent: where you have given clear consent for specific purposes.

Legal Obligation: to fulfil our legal obligations.

How We Use Your DataYour data may be used for:

Managing and posting content on social media platforms.

Communicating with you regarding our services.

Ensuring compliance with legal and regulatory obligations.

Data Sharing and Disclosure

We do not share your personal data with third parties except:

Where required by law.

With service providers acting as data processors who assist in our business operations.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

Data Retention

We retain personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

Your RightsUnder the UK GDPR, you have rights including:

Access to your personal data.

Correction of inaccurate data.

Erasure of data in certain circumstances.

Restriction or objection to processing.

Data portability.

For more information about your rights visit https://ico.org.uk/for-the-public/ 

Changes to This Notice

We may update this privacy notice from time to time. The latest version will always be available on our website.

Contact Us

For questions or requests regarding your data, please contact us at helen@hsocial.agency.

How to complain

At H Social we make every endeavour to protect your data. In the unfortunate circumstance that you are not happy with the manner in which we process your data, you may wish to make a complaint. In the first instance, please contact the Data Controller in writing, stating your name, date of birth, contact details and the nature of your complaint against H Social.

If you are not happy with the response you receive you may also wish to contact the UK data protection regulator, the Information Commissioner, whose contact details are below;

Location

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 0303 123 1113

To receive a response via email, complete the contact form at https://ico.org.uk/global/contact-us/